Service Coordinator

Overview

Framery Oy company logo
Service Coordinator - Framery Oy - Tampere, Finland
Customer Support Specialist
Location
Tampere
Remoteness
Onsite
Application Deadline
March 6, 2026
Posted: February 13, 2026
Role Level
Mid-Level
Management Tier
No People Management
Job Type
Full-time
Posted: February 13, 2026Deadline: March 6, 2026
Required Languages
English
Specialisations
Customer supportTroubleshootingOrder logistics

Job Description

Seeking a Service Coordinator for our Customer Success Team at Framery, a pioneer in soundproof office pods. Responsible for customer support, troubleshooting, and order logistics, with a focus on excellent service and communication in English. Experience with CRM/ERP systems like Salesforce preferred.

Company Information

Framery Oy company logo

FrameryOy

Manufacture of office and shop furniture
Patamäenkatu 7 33900 TAMPERE
Business ID: 2352713-9
Headcount: 367
About

Framery Oy on osakeyhtiö, jonka toimiala on konttori- ja myymäläkalusteiden valmistus ja kotipaikka Tampere. Vuonna 2023 Framery Oy työllisti 367 henkilöä ja sen liikevaihto oli 130,0 milj. euroa, laskien 6% vuoteen 2022 verrattuna. Työnantajalla on tällä hetkellä 4 avointa työpaikkaa Duunitorilla, katso kaikki avoimet työpaikat täältä.

Financial Overview (2024)

Framery Oy was profitable in 2024 with revenue of €130.0M and a profit margin of 0.2%.

€130.0MRevenue€24.7MProfit0.2%Profit Margin

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • Customer service experience
  • Proficiency in English
  • Experience with CRM/ERP systems (e.g., Salesforce)
  • Organizational skills
  • Team player

Responsibilities

  • Customer support via email, phone, chat
  • Troubleshooting and navigation assistance
  • Order and logistics management
  • Feedback documentation

Field

Customer service

Education Level

None required

Specialisations

  • Customer support
  • Troubleshooting
  • Order logistics
No items to show.
10 hours agoPartial Schema